Terms of service
These terms are the agreement between you (the firm that subscribes) and Strategised Pty Ltd ("we", "us"), which runs Catchwind. By paying for or starting a Catchwind subscription you agree to them.
1. What Catchwind is
1.1 Catchwind sends you a regular email digest of events at the businesses on your client list, drawn from public registers and official publications (for example ASIC, ABN Lookup, AusTender and regulators' notices). Each item shows its source and date. For kinds of event that usually cannot wait, we also send you an alert by email soon after we see it. 1.2 We match a business by its ABN or ACN. Where a source publishes a company's name but no number, we may match it to a company on your list only when the name is identical to that company's registered name, and we label every such item so you can check it (see the note in each digest). 1.3 Catchwind reports what was published. It is not advice — not legal, financial, tax, credit, insurance or any other professional advice — and it is not an assessment or rating of any business. You decide what, if anything, an item means for your client. 1.4 The sources we use can change. The current list is at catchwind.com.au/sources. We don't promise that any particular source, state or industry is covered, or that every event at a client will appear.
2. Your plan
2.1 Plans are priced by the number of clients on your list: Starter (up to 50), Practice (up to 200) and Firm (up to 500), monthly or annual. Current prices are on catchwind.com.au. Prices include GST. 2.2 If your list goes over your plan's limit, we'll tell you and cover the first clients up to the limit until you move to a larger plan. 2.3 Founding partners. If you join under a founding offer, the offer's free period and price lock apply as stated on the offer when you signed up. 2.4 Free periods. Where an offer includes a free period, we take card details at sign-up and the first charge happens when the free period ends, unless you cancel before then.
3. Payment and cancelling
3.1 Payment is taken in advance by card through Stripe, monthly or annually, until you cancel. We never see or store your card details. You'll receive a tax invoice for each payment. 3.2 You can cancel at any time from your account (or by replying to any digest and asking). Cancelling stops the next renewal; your digests continue until the end of the period you have paid for. 3.3 We don't refund part periods, except where the law requires it or where we choose to. 3.4 We may change prices for future periods with at least 30 days' notice by email. A price lock you were given (for example as a founding partner) is honoured for its full term. 3.5 If a payment fails we'll tell you and retry. If it still hasn't been paid after 14 days we may pause your digests until it is.
4. Your client list
4.1 You send us a list of the businesses you want covered: names and ABNs or ACNs. 4.2 You confirm that you are entitled to give us that list for the purpose of receiving this service — for example, that doing so is consistent with your engagement terms, your professional obligations and the privacy law that applies to you. 4.3 Some entries (for example sole traders) are personal information. We handle the list as described in our privacy policy. 4.4 We use your list only to produce your digest and alerts. We never contact your clients, never use your list to market to anyone, never share it with other customers, and never sell it. 4.5 We delete your list within 90 days of your subscription ending, or sooner if you ask. 4.6 You can add or remove clients at any time in your account.
5. Using the digest
5.1 The digest is for your firm's own use in serving your clients. You may share an item with the client it concerns. 5.2 You must not resell, republish or redistribute the digest as a whole, or use it to build a competing service. 5.3 Each source's information is used under that source's licence. Where a digest shows an attribution, keep it if you pass the item on.
6. How accurate it is
6.1 We take care to report each item exactly as the source published it, with its date and a link. But registers can be wrong, late or incomplete, and sources change without notice. We don't guarantee that any item is complete, current or free of error, or that the source was correct. 6.2 Please check anything important against the source before you act on it. If you tell us an item is wrong, we'll look into it and correct or withdraw it.
7. Your rights under Australian Consumer Law
7.1 Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that can't be excluded. 7.2 Where the law lets us limit our liability for a failure to meet a consumer guarantee, our liability is limited to supplying the service again or paying the cost of having it supplied again.
8. Limits on our liability
8.1 To the extent the law allows, we are not liable for any indirect or consequential loss, or for any loss arising from a decision you or anyone else makes based on the digest. 8.2 To the extent the law allows, our total liability to you for anything connected with Catchwind is limited to the fees you paid us in the 12 months before the claim arose.
9. Ending the service
9.1 You can cancel at any time (clause 3.2). 9.2 We may suspend or end your subscription if you breach these terms and don't fix the breach within 14 days of our email asking you to, or immediately for a serious breach (for example misusing the digest or a client list you weren't entitled to share). We may also stop offering Catchwind with at least 30 days' notice, and we'll refund any fees paid for the period after it stops.
10. General
10.1 Changes to these terms. We may update these terms. We'll email current customers at least 30 days before a change that reduces your rights takes effect; if you don't agree, you can cancel before then. 10.2 Notices go by email: to the address you signed up with, and to us at andy@catchwind.com.au. 10.3 Privacy. Our privacy policy (catchwind.com.au/privacy) forms part of these terms. 10.4 Law. These terms are governed by the law of Queensland, Australia.